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Internal Knowledge Base AI for E-Commerce Teams

Enthusiast helps e-commerce companies surface accurate product knowledge instantly. Open-source, customizable, and ready to deploy.

The Challenge with Internal Knowledge Bases

Slow onboarding for new team members

Repeated questions drain time from product or support teams

Product info scattered across PDFs, spreadsheets, and internal docs

Inconsistent answers due to outdated or siloed data

Enthusiast Solves Knowledge Sharing with AI

Enthusiast transforms your existing product data into a dynamic, searchable knowledge base. By connecting to your catalog and ingesting internal documentation, it can answer product-related questions in natural language—without requiring manual updates. Built for developers who want control, Enthusiast is open-source, works with multiple LLMs, and can be self-hosted for full data ownership.

How It Works

AI That Understands Your Products

1

Connect your product catalog and internal documents

2

Configure or customize prompt templates for common queries

3

Embed Enthusiast into your internal tools or chat workflows

4

Let your team ask questions and get reliable, AI-generated answers

5

Adjust prompts or models over time to improve precision

Why Enthusiast for Internal Knowledge Bases

Fast deployment with built-in integrations

Pre-built integrations for popular e-commerce platforms

Fully self-hosted

Including LLM support, for full control over your data

Open-source and developer-friendly

Built on a familiar Python/Django/PostgreSQL/React stack

Customizable prompts and workflows

So your knowledge base fits your exact business logic

Technical Flexibility

Built for Developers and Teams That Need Control

Open-source license: fork, audit, and adapt as needed

Runs on a Python/Django/PostgreSQL/React stack

Works with OpenAI APIs or fully self-hosted models like Mistral or Llama

Design your own prompt workflows or swap in your preferred LLM infrastructure

Frequently Asked Questions

How does Enthusiast integrate with my e-commerce platform?

It supports pre-built connectors for common platforms like Shopify and Magento. You can also use the API to integrate with custom systems.

Can it be trained on internal documents?

Yes. You can ingest internal PDFs, manuals, or spreadsheets. Customize how content is parsed and used in responses.

Is it secure and self-hosted?

Absolutely. Enthusiast can run entirely on your infrastructure, including using a self-hosted LLM. No data needs to leave your servers.

What LLMs can I use with Enthusiast?

It supports OpenAI, Mistral, Llama, and other models via API or local deployment. You choose the model that fits your needs.

Can I customize the behavior of the AI?

Yes. Modify prompts, build new workflows, or add business logic—it's all transparent and configurable.

Build a smarter internal knowledge base—on your terms.

Get started with Enthusiast today and transform how your team accesses product knowledge.

Schedule a demo