Customer Support Agent

Description

Customer Support Agent with access to contextual data and tools, knows products, manuals, customer order history, and general company information such as FAQs, return policies, and other documentation. It can instantly combine this knowledge to provide accurate answers, suggest solutions, or even resolve issues directly. This makes support faster, smoother, and more reliable. The agent streamlines the support process, delivering personalized and efficient assistance.

Installation

Run the following command inside your application directory.
If you're using Enthusiast Starter, that's inside enthusiast-starter/src/

poetry add enthusiast-agent-customer-support

Then, register the integration in your config/settings_override.py.

AVAILABLE_AGENTS = {
    "enthusiast-agent-customer-support": {
        "name": "Customer Support Agent",
        "agent_directory_path": "enthusiast_agent_customer_support"
    },
}