Daniel Hekman joins Upside as Head of Growth & Customer Success
As of December 2019, Daniel Hekman joins Upside as Head of Growth & Customer Success as the company embarks on the next phase of growth.
Powering Up Voice Commerce on Bixby
Voice Commerce redefined? This fall Upside joined with Divante to deliver an innovative experience combining AI-powered voice assistants with mobile & PWA experiences based on Samsung's technology
The Rise and Fall (and Rise) of Voice Commerce
Rising adoption of voice assistants brought a new hype - Voice Commerce. "Wouldn’t it be great if customers could purchase our products by using their speech only?" "What if
Custom Voice Components
When you start working on a voice project you begin with a simple Welcome Intent. Everything goes well and your app grows fast, so does the number of intents and supported functionalities. Suddenly
Two simple writing techniques that will help you design better voice applications
Oren Jacob, ex CTO at Pixar, now CEO of Pullstring during his talk on conversational design at the Google developers conference I/O 2017 said: “A way to thinking of designing conversations is
5 inspiring ways to use Voice Assistants in Banking
What do customers expect from Banks? The development of voice technologies makes them reach more and more users. The advantage of this process is the rapid adaptation and popularization of voice interfaces among
What does iOS 13 mean for voice developers?
Looking at how the voice assistant space moves forward, there's one recurring question that everyone asks - what's going on with Siri? Is it going to catch up with Alexa and Google Assistant?
Case Study: Product Dojo
Product Dojo is a space for professional and personal growth. Dedicated especially to product managers and leaders, but also product teams - designers, engineers and innovators, who want to be on a fast
Robocalls and Telemarketers. They've been working hard to make our phones useless, calling us multiple times per day and taking away our precious attention. The sad truth is that many people can't just
Case Study: Voice Assistant for a Fin-Tech Trading Platform
If we look at the market, Finances is the industry amongst leaders of developing customer experience through voice-first technology.
Concept for Tchibo: Leveraging Voice Assistants in Sales and Customer Support
A lot of well-established retail and FMCG brands deal with the same problems. When you look at Tchibo, you'll see a big brand with established brick-and-mortar stores and offline distribution channels. On the
5 Ways How Brands Can Create Voice Customer Experiences
The constraints made by the limitation of graphical interfaces slowly disappear while AI gets smarter and conversational interfaces more sophisticated. That opens a new door for brands - shaping customer experiences based on voice.
How Voice Is Changing Marketing in 2018 and Beyond?
People are adding voice to their shopping routine, using voice assistants, voice search and smart speakers. Brands and marketers are looking for innovative ways to respond to these newly opened channels. And a lot is changing in marketing as we know it.
Voice User Interfaces
How Voice Technologies Are Shaping The Future Of Fashion Industry?
Voice assistants remember our name, personal details and allow users to customize scenes and skills. It gives customer access to brands through assistants they already use and creates more conscious way of shopping and growing brand awareness.
Exploring the Future of Digital Transformation at PDD 2018
This was the fourth time when Cracow turned into the capital of innovation under the leading theme of Digital Transformation during Product Development Days 2018. The conference was full of workshops and lectures
How I learned to balance work and passion through remote work?
Cornudella the Montsant, Catalonia, Spain I had never thought about warm clothes, until I booked airplane tickets for a winter climbing trip. This winter, I wish I had changed my approach. I have
Jak dobrze wykorzystywać funkcje Google Assistant w eCommerce?
Pełny asystent głosowy w Polsce? Od kilku miesięcy nie cichną informacje o przeprowadzonych testach polskojęzycznej wersji Google Assistant oraz o planowanym debiucie flagowego urządzenia głosowego Google w Polsce. Wraz z pojawieniem się szerszego
Alexa for Accessibility: How Voice User Interfaces Can Change Lives
This is a guest post written by Olga Wojnarowska - a UX Researcher / Writer with a strong focus on making technology more inclusive through localization and accessibility. Olga attended one of "Create
Create For Voice Meetup #2: Developing for Amazon Alexa
In the middle of September we had another chance to boost awareness of Voice First technologies in local community. The second "Create For Voice" meetup took place on Sept 20th and
A practical guide how to run a project kickoff using Event Storming.
We were sitting in the conference room preparing for project kickoff. "Ok, the client is coming to our office tomorrow. They want to launch the app in 7 weeks, so the deadline
Create For Voice Meetup #1: Designing Voice Interfaces
Summary of Create For Voice - first meetup for voice community in Poland!
Building Amazon Alexa Skill for StarCraft II using Python and AWS Lambda
The rising adoption of Amazon's Alexa and Google Assistant brings a lot of amazing possibilities for developers. I'm going to show you the basic concepts of building voice user interfaces and how to
4 Alexa Skills That Really Make Sense For Businesses
Smartspeakers are quickly gaining on popularity and businesses start to notice that. Every single week there are more great applications entering Alexa Skills market. Let's take a look at four great Amazon Alexa Skills from four different industries to see what makes them successful.
Voice User Interfaces
Podcast: Friends, Romans, Machines listen to my voice!
Last week, our co-founder Rafal Cymerys was invited to join Bloc Thinking Podcast with two amazing hosts: Werner Puchert and Jonathan Gall. Listen to their conversation that covers a number of topics including: